エノモト ミカ
  榎本 美香
   所属   メディア学部 メディア学科
   職種   准教授
言語種別 日本語
発行・発表の年月 2013/06
形態種別 国際会議論文
査読 査読あり
標題 Concern alignment and trust in consensus-building dialogues
執筆形態 共著
掲載誌名 ICCS 2013
出版社・発行元 ICCS
巻・号・頁 27-30頁
著者・共著者 Y. Katgiri, K. Takanashi , M.Ishizaki, Y. Den and M. Enomoto
概要 Conversational interactions contribute not only to the sharing of information and establishment of consensus but also to the formation and maintenance of mutual trust among conversational participants. We introduce a notion of concern alignment to describe the process of mutual trust formation in consensus-building dialogues. We propose a conceptual picture of dialogue processes taking place toward concern alignment and trust formation, and provide a qualitative analysis of health guidance dialogues between nurses and patients who were diagnosed as having metabolic syndrome to support the picture. We argue, based on our dialogue analysis result and other research in psychological and anthropological fields, that sharing of knowledge on values and preferences of others negotiated through concern alignment makes it possible for people to choose their actions based on trust on their partners.